Bilingual Case Manager

As a Case Manager, you’ll play a vital role in helping clients build stable, self-sufficient lives. This dynamic position involves providing compassionate support and advocacy, conducting thorough assessments to understand each client’s unique needs, and developing personalized service plans that pave the way for long-term success. You’ll coordinate access to essential resources such as housing, healthcare, employment, and social services, while working closely with clients to promote well-being and independence. In addition, you’ll maintain accurate documentation and ensure compliance with program guidelines, all while making a meaningful impact every day.

Essential Functions:

• Link families to existing resources in the community and provide personalized care coordination to ensure they are connected to appropriate resources, receive timely information. Provide families with continued support, advocacy, and follow-up weekly.
• Maintain a minimum caseload of 15 clients.
• Site visits and community outreach as needed to maintain caseload deliverables.
• Attend community meetings as required.
• Complete training mandated by the Division of Children and Families and other required training.
• Attend monthly Plans of Safe Care meetings and offer families linkages and referrals to appropriate services.
• Meet with clients and families in person or virtually as required.
• Support the expansion of the Division of Children and Family Connects NJ programs as needed.
• Complete required documentation accurately, including necessary forms, and generate statistical reports.
• Collaborate closely with Early Childhood Systems of Care programs to facilitate connections between families and the most suitable and accessible services.
• Conduct comprehensive evaluations of clients to assess their ongoing needs and determine whether to refer them to other Evidence-Based Programs, such as Home Visitation or Community Health Worker Programs.
• Display leadership qualities and a proactive approach, showing readiness to work autonomously and collaboratively within a team.
• Embrace individual differences, foster trusting relationships, and effectively engage with culturally diverse populations while delivering consumer care

Job Requirements:

• Bachelor’s degree required
• Proficient English, Bilingual/Spanish required
• Minimum of 3 years related experience
• Experience interacting with human service providers, particularly with the Division of Child Protection and Permanency and agency leaders.
• Experience providing outreach to women and familiarity with Morris County health and social services.
• Excellent verbal, written, and interpersonal communication skills.
• Proficient with Microsoft Office Suite.
• Conduct PMCH event coverage as needed.

All PMCH employees must comply with PMCH’s Immunization Policy.