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Program Support Specialist

LOCATION:  Hybrid/Newark, New Jersey

CLASSIFICATION:  Full-Time/37.5 hours/week

ANNUAL SALARY:  $45,000 – $49,500/year

JOB SUMMARY: Conduct outreach and enrollment of families in the Family Connects NJ Universal Newborn Home Visiting program and conduct quality assurance calls with families in Passaic, Bergen, and Hudson counties. 

ESSENTIAL DUTIES:

  • Conduct outreach and scheduling of appointments with families through collaboration with other community-based programs at PMCH, Connecting NJ, and local birthing facilities.
  • Document outreach attempts with families using web-based data system.
  • Conduct post-visit calls with clients served to assess services and additional referral needs.
  • Maintain the inventory of materials needed for Nurse Home Visitors to conduct home visits and printed outreach materials.
  • Participate in weekly team meetings with nursing staff.
  • Participate in monthly quality assurance meetings with internal and external stakeholders.
  • Develop and maintain community and provider referral sources for the program, along with nursing staff.
  • Participate in community advisory board meetings to assist in coordinating services.
  • Assist in preparing program reports.
  • Handles other assignments as requested.

JOB REQUIREMENTS

  • Bachelor’s Degree in public health or related field preferred.
  • Preferred 3 years of experience working in community outreach, public health, healthcare, or related field preferred.
  • Bilingual preferred (Haitian Creole, Spanish, Arabic, or Portuguese).
  • Experience working with diverse populations, communities, and organizations.
  • Excellent verbal and written communication skills.
  • Computer proficiency in MS Office Suite.
  • Ability to work collaboratively with various agencies and stakeholders.
  • Committed to providing services centered on equity and inclusion.

 

All PMCH employees must comply with the guidelines of PMCH’s Immunization Policy.

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Choose FilesNo Files ChosenAccepted file types: pdf. Max. file size: 50 MB