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Pregnancy & Parenting
Immunization Support
Family & Community

Family Support Worker  


LOCATION:  Irvington, New Jersey

WORK HOURS: 37.5 hours /week

SALARY: $45,500 /year


JOB SUMMARY:  The Family Support Worker (FSW) is responsible for establishing and maintaining a regular and long-term relationship with the families enrolled in the Healthy Families/TANF Initiative for Parents Passaic Program.  The FSW conducts home visitation services from pregnancy through the child’s third year.



  • Outreach families referred through Connecting NJ or a Service Provider.
  • Conduct family-centered and strength-based Home Visits based on the assigned enrolled family’s level of service; each home visit should last one hour.
  • Conduct the FROG Scale (parent survey tool) with parents to identify strengths/risk factors to support the family throughout home visitation services.
  • Conduct weekly outreach efforts to engage hard-to-reach clients.
  • Document, in FamSys, weekly home visits, assessment tools, and required forms, in a timely manner.
  • Utilize Parents As Teachers curriculum to help improve parent-child interaction.
  • Establish a trusting relationship.
  • Assist in strengthening the parent-child relationship.
  • Assist parents in improving their skills to optimize the home environment.
  • Assist in increasing the family support system and increase the family’s ability to problem solve and assume the role of advocating for themselves and their children.
  • Responsible for assisting the family in establishing goals and a plan for the accomplishment of those goals. The assessment of the normal growth and development of the target child.
  • Identify and refer to other supportive agencies, including healthcare appointments.
  • Assist with organizing and facilitating parent workshops.
  • Provide advocacy at appointments, as needed.
  • Monitor current health and developmental trends to better assist families.
  • Maintain own functioning vehicle in good working condition at all times.
  • Maintain manual and computerized client files in a confidential manner.
  • Handles other assignments as requested.
  • Knowledge of normal child growth/development and parent-child relationships.
  • Experience in working with community agencies, including implementing referral processes.
  • Ability to relate to families from a strength-based model even in an apparently chaotic family environment; ability to approach families from a family-centered service model.
  • Demonstrates motivation and ability to learn and practice basic supportive skills.
  • Flexible availability for home visits
  • Flexible availability for community outreach/tabling events
  • Non-judgmental
  • Enjoys and functions appropriately with long-term, ongoing projects; doesn’t need immediate feedback or results for personal validation.
  • Ability to establish and maintain personal/programmatic boundaries, while providing supportive services.
  • Strong interpersonal skills and the ability to relate to individuals who may not share basic commonalities, including value system and behavior norms.
  • Believes in and is comfortable with advocating for nurturing, nonviolent discipline of children.
  • Experience in working with culturally diverse communities/families and the ability to be culturally sensitive and appropriate.
  • Demonstrates strong writing, effective communication and organizational skills
  • Enters and maintains data entry of client information into database(s).
  • Open to reflective practice (i.e. has capacity for introspection, communicates awareness of self in relation to others, recognizes value of supervision, etc.)
  • Ability to travel throughout New Jersey to attend required core trainings, curricula training and ongoing trainings required by the model and/or agency.
  • Infant mental health endorsement level I or II preferred.




  • Minimum of a High School Diploma or GED equivalent with two years of experience in working with children (0-3 years of age) and families or Bachelor’s Degree or higher
  • Computer literacy required.
  • Bi-lingual strongly preferred: English and Spanish/Creole/French/other

All PMCH employees must comply with the guidelines of PMCH’s Immunization Policy.

Choose FilesNo Files ChosenAccepted file types: pdf. Max. file size: 50 MB

Choose FilesNo Files ChosenAccepted file types: pdf. Max. file size: 50 MB